Appointment Policy
Appointment Request and Deposit
To secure your treatment appointment, a $50.00 deposit must be received within 12 hours of your appointment request. If the deposit is not received within this window, we will automatically cancel the appointment request and release the time slot to other patients.
Cancellations with 8+ Business Hours’ Notice
If you provide at least 8 business hours’ notice (one full business day), your deposit is fully refundable.
- Note: For a Monday appointment, we must receive notice by the same time on the previous Thursday.
Cancellations Within 8 Business Hours
If you cancel or reschedule with less than 8 business hours’ notice, your deposit is held as a one-time credit for future treatment.
Restricted Scheduling
After a short notice cancellation, we reserve the right to schedule your next treatment appointment at the end of the day.
No-Show/No-Call Policy
If you fail to arrive for your appointment without any prior notification, the $50.00 deposit is nonrefundable.