Insurance

Patients with Dental Insurance:

Our office is in network with several insurance companies including:

Financial Policy

Forms of Payment:

We accept credit and debit cards, CareCredit, Cherry, and exact cash (please note we do not keep cash on the premises for change). We do not accept personal checks.

Deposit Policy:

To reserve your treatment time, a $50.00 deposit is required within 8 business hours of your appointment request. If the deposit is not received within this window, your appointment slot will be released so that we may accommodate other patients.

In-Network Dental Insurance:

As a courtesy, we will contact your insurance provider to estimate your initial copayment, which is due at your first appointment. Please note that this is an estimate only; coverage verification does not guarantee payment, nor does it guarantee the estimate will match the final amount due.

Out-of-Network & Uninsured Patients:

Patients with out-of-network insurance, or those without dental coverage, are required to pay in full at the time of the first appointment.

Financing Options:

We are pleased to offer flexible financing through CareCredit and Cherry. CareCredit offers 6 or 12-month payment plans for healthcare needs. Cherry offers convenient, flexible payment plans similar to services like Afterpay. See links below.

Refunds & Remaining Balances

  1. Overpayments Under $300: If your insurance pays more than the estimated copayment, we will apply credits under $300 toward your future treatment. You may also contact us to request a refund to your original form of payment.
  2. Overpayments Over $300: For credits exceeding $300, our office will proactively contact you to issue a refund to your original form of payment.
  3. Underpayments: If your insurance company pays less than the estimated copayment, we may charge the remaining balance to your card on file. Encrypted credit cards are kept securely on file for one year following registration.
  4. Outstanding Credits: For unclaimed credits over 3 years old, we will attempt to contact you for a refund or submit the balance to the Kentucky Unclaimed Property Office.
  5. Unavailable Payment Methods: If your original payment method is no longer active (e.g., lost, closed, or expired card), your refund will be issued via check.

Note: If your insurance company fails to reimburse our office after two submissions, you will be responsible for the remaining balance.